Refund Policy

Last updated: August 4, 2026

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all paid subscriptions. If you are not satisfied for any reason within 30 days of your initial purchase, contact us for a full refund.

Eligibility

• Refund requests must be submitted within 30 days of purchase
• Annual subscriptions: refund for unused full months
• Monthly subscriptions: refund for current month only
• Free tier is non-refundable (it was free)

How to Request

Email billing@comparator.online with:

• Your account email
• Order/invoice number (we have this on file)
• Brief reason (optional, helps us improve)

We process refunds within 5-7 business days. Funds may take additional time to appear depending on your bank.

Cancellation vs Refund

Cancellation stops future charges. You retain access until the end of your billing period.
Refund returns money for an unused portion. Account access may be revoked.

Disputes

If you dispute a charge with your bank or credit card company before contacting us, this may result in account suspension. Please contact us first - we will always work with you on legitimate refund requests.

Contact

Billing questions: billing@comparator.online